Free Consultation
A card on your tour pages inviting visitors to call you before booking. Tours are a considered purchase — people want to ask questions.
| Section | Settings → Products |
| Panel route | /admin/tour-support |
| Access needed | Platform → Settings → View list |
The settings
| Field | Accepts | Notes |
|---|---|---|
| Show the consultation card | On or off | Off hides the card from tour pages |
| Phone number | Up to 32 characters: digits, spaces, and + - ( ) | Required when the card is on |
| Title per language | Up to 255 characters each | At least one required when the card is on |
A counter shows "X of Y languages configured".
| Action | Does |
|---|---|
| Save | Applies the settings |
| Reset | Discards unsaved changes |
The form refuses to save a card that is on with no phone number, or with no title in any language. Either complete it, or switch it off.
If no languages are enabled for your platform yet, the screen says so — set them up in Platform Languages first.
What customers see
On each tour page, a card in the side column with your title and your phone number, which visitors can tap to call. The card also shows the Support Days and Support Hours you set in Seller Information.
The title is shown in the visitor's language. Where you have not written one for that language, the card shows Free consultation in the visitor's language instead. The field is yours: Talk to a tour specialist, Questions about this trip?, or whatever suits your voice — per language.
With the card switched off, the title and the number disappear. Your support days and hours still show in that spot if you have set them.
Scenarios
You want calls before bookings on expensive tours
Switch it on with a number someone actually answers during the hours in Seller Information.
Your team cannot take calls right now
Switch the card off rather than leaving an unanswered number on the site. An unanswered number is worse than no number.
You sell in two languages
Write a title in each. Without one, visitors in that language see the default Free consultation title.
Questions
Does this appear anywhere other than tour pages? No.
Can I set a different number per language? No. The number is shared; the title is per language.
Can I show opening hours on the card? Yes. The card shows the Support Days and Support Hours from Seller Information.
Is this a callback form? No. It displays a number.